The Public Trustee in South Australia has been conducting annual customer satisfaction surveys since 2011. We have continued to seek customer feedback not only to measure customer satisfaction but to identify areas for improvement with a view to continuous improvement of the customer experience.
This research is aimed at providing Public Trustee customers with ‘a voice’, gathering feedback and using the feedback to develop strategies for ongoing service improvement.
Thank you for taking the time to complete this survey. Your feedback is much appreciated. Please select your customer type from the list below to complete survey;
Personal Estate Liaisons & Representatives
Trust Administration Customers
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